Tom.

Let's talk

Available · Remote / Buenos Aires

Complex

Complex

rules.

rules.

Clear

Clear

flows.

flows.

OPERATIONAL IMPACT · SHELL BKO

12→2h

Reduced backoffice cycle time through user research, clearer states and flow redesign.

Reduced backoffice cycle time through

user research, clearer states and flow redesign.

Shell Box · Argentina

CROSS-COUNTRY DISCOVERY

BR↔AR

Led binational discovery to reuse mature Brazil patterns in Argentina.

Led binational discovery to reuse

mature Brazil patterns in Argentina.

Shell Box · Dual market

Available for new roles

Senior Product Designer with 7+ years in product — and 20 in digital. Fintech, payments, loyalty. I turn messy rules and edge cases into experiences that ship.

AI-powered workflow:

ChatGPT

Figma AI

Claude

View work

View work

↓ Read my cases

Experience at

Shell

Ewally

Carrefour Group

Sabio 360

La Liga

20+

Years in digital design

Years in

digital design

7+

Years in Product Design

Years in

Product Design

3

Languages: ES · PT · EN

Languages:

ES · PT · EN

3

Work authorizations: AR · BR · EU

Work authorizations:

AR · BR · EU

Fintech

Backoffice

Research

From 12 hours to 2 hours

From 12 hours

to 2 hours

Complete backoffice redesign reducing operational cycle time by 83% through user research and flow optimization.

Complete backoffice redesign reducing

operational cycle time by 83%

through user research and flow optimization.

−83%

Time saved

0

Training needed

Training needed

12h

2h

Loyalty

E-commerce

AI-assisted

Shell Box BR — Friction to decision

Loyalty program UX improvements reducing user friction in redemption flows.

Branding

Conversion

Mobile UI

Shell × Ferrari promo UI

Premium promotional campaign design for Shell's Ferrari partnership activation.

Design System

Fintech

Material 3

Ewally — Blu Design System

Complete design system for fintech app based on Material Design 3, including components, tokens, and documentation.

blu

Selected work

Cases that shipped.

Research synthesis

Synthesize interviews and calls into themes, risks and action plans — in minutes.

Claude

ChatGPT

✍️

UX writing & microcopy

Error states, empty states, tone variants across EN, PT and ES.

Claude

Figma AI

🔁

What-if scenarios

Simulate complex rule logic and edge cases before spending engineering time.

Claude

Cursor

⚙️

Prototype acceleration

Research to UI in ~5 days on the Shell BR case, using AI for wireframes then refined in Figma.

Figma AI

Lovable

Bubble

"A process that would take weeks — delivered in ~5 days."

Shell Box BR · E-commerce friction case

Shell Buenos Aires · Design review session

AI-augmented. Human-led.

AI in my workflow

"I turn complex rules into flows that engineers can ship — and users can trust."

Complex flows & states

Discovery & research

Design systems

Stakeholder alignment

AI-assisted UX workflow

Designer. Strategist. Fintech native.

About

🌎

Authorized in 3 regions

Legal to work in Argentina, Brazil, and EU markets.

🇦🇷 Argentina

🇧🇷 Brazil

🇮🇹 EU (Italian)

AI-augmented, human-led

5-day delivery on Shell BR case using AI for rapid wireframing and research synthesis, refined with human judgment.

🔗

Cross-functional bridge

Align product, engineering, marketing, and ops through clear documentation and collaborative processes.

End-to-end.

01

Discovery

Research, interviews, competitive analysis, stakeholder alignment.

02

Define

Problem framing, user flows, requirements, success metrics.

03

Design

Wireframes, prototypes, visual design, testing iterations.

04

Deliver

Handoff, documentation, QA support, measurement.

Open to new opportunities

Let's build

something

real.

oliva.tomas@gmail.com

LinkedIn

designer-tom.com

Tom Oliva

Product Designer UX/UI · Buenos Aires, Argentina